Returns & Exchange Policy
Returns & Exchange Policy
Thank you for shopping with us! We want you to love your candles, but if you need to make a return or exchange, here’s what you need to know:
1. Returns:
- Time Frame: Initiate returns within 14 days of receiving your order.
- Condition: Items must be unused and in original packaging.
- Non-Returnable: Personalised or used candles cannot be returned.
2. How to Return:
- Contact Us: Email Barcuchscents@gmail.com with your order number and reason for return.
- Return Shipping: You’ll need to cover return shipping costs. We’ll provide the return address.
3. Exchanges:
- Eligibility: Exchanges for items of equal or lesser value. To exchange for a different item, return the original item and place a new order.
4. Defective/Wrong Items:
- Contact Us: Email us within 7 days if you received a defective or incorrect item for a replacement or refund.
Contact Us: Baruchscents@gmail.com
Note: Policy subject to change. Please review periodically.
Thank you for choosing Baruch Scents
Thank you for shopping with us! We want you to love your candles, but if you need to make a return or exchange, here’s what you need to know:
1. Returns:
- Time Frame: Initiate returns within 14 days of receiving your order.
- Condition: Items must be unused and in original packaging.
- Non-Returnable: Personalised or used candles cannot be returned.
2. How to Return:
- Contact Us: Email Barcuchscents@gmail.com with your order number and reason for return.
- Return Shipping: You’ll need to cover return shipping costs. We’ll provide the return address.
3. Exchanges:
- Eligibility: Exchanges for items of equal or lesser value. To exchange for a different item, return the original item and place a new order.
4. Defective/Wrong Items:
- Contact Us: Email us within 7 days if you received a defective or incorrect item for a replacement or refund.
Contact Us: Baruchscents@gmail.com
Note: Policy subject to change. Please review periodically.
Thank you for choosing Baruch Scents